ProAct Managed Services

When it comes to managing your network, Delta offers a unique suite of products and services. Our ProAct line of service offerings utilize state-of-the-art monitoring and managements tools to decrease or eliminate downtime, increase staff efficiency and productivity, reduce overall IT costs and mitigate business pain and risk. We monitor your network constantly and proactively tune and update your network for peak performance. You can finally focus on your business projects and initiatives while your network is expertly managed by our team.
Benefits include:

• Proactive monitoring
• Rapid Resolutions of network issues
• Reduced Total Cost of Ownership (TCO)
• Reduced risk of downtime
• Single point of contact for all issues

Within our ProAct line, we have several different options from which to choose:

ProAct Total Care

A complete IT Solution, including hardware, software and services, our Everything plan allows you to focus on your business. Leave the rest to us. Never have to worry about old or outdated equipment; we provide all servers, desktops, firewalls, backup devices and other gear, AND we will keep it refreshed, replacing equipment before it becomes obsolete. Combine this with our Platinum-level IT support and you have a complete worry free solution.

ProAct Select Care

Total IT Support and management for a fixed monthly fee – it’s that simple. We provide all of the benefits of an internal IT Department for a fraction of the cost of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence and any unforeseen issues are remediated quickly. All aspects of your network are covered.

ProAct Essential Care

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Essential Care plan, we prevent these failures from ever happening. By combing regular preventative maintenance and patching and comprehensive real-time monitoring of your critical network endpoints, we ensure the reliability and stability of your IT assets.

ProAct Monitor

Proact Monitor gives you the assurances that your organization’s IT infrastructure receives the required level of support. Built on the strength of our suite of tools and our renowned customer service, we respond rapidly to changes in the health of your network and applications and to your requests for help. Our enterprise-class IT support and monitoring capabilities empower us to dramatically reduce the time it takes to diagnose and resolve network problems or failures. Monitor clients enjoy a discount off of our normal hourly rates.